Frequently asked Questions
Can I purchase Nevercan?
No, Nevercan is only available to rent. Which includes maintenance, repairs and back end management so that you Never think about your garbage.
What do I get for $25 a month
You receive one Nevercan attached to one of the cans provided by your garbage company. You also receive one base station for charging itself, maintenance, repairs and programing. And right now, it is all installed for free.
How much is installation?
Right now, installation is free. During this initial release phase, we are promoting free installation. In the future, there will be an installation fee.
How do I tell Nevercan to go out?
You don't. Nevercan knows when it needs to go out, even when service is delayed for certain holidays. You Never need to think about trash day again.
What if something is left in the path of Nevercan, will it go around it?
No problem. If there is something in the path, Nevercan will go around it. If it is unable to get around the obstacle, it will text you that it is blocked.
What time will my cans go out?
Each can will go out at the appropriate time for your house. Nobody wants cans just sitting out on the street, but you also don't want them to miss the pick up. During your installation we will determine with you the best time for your cans to go out.
When will my cans go back in?
After your cans are emptied, they will return to there home base.
Will Nevercan work when it is raining?
Yes, Nevercan works in the rain
What if we are on vacation?
No problem. Your cans will go out on trash day just like your neighbors cans. Nobody will know you are on vacation.
Is there a Nevercan app?
No, there is no app for your phone. Your Nevercan will be programmed to go out on trash day, weather it is full or not. There is nothing for you to do.
Do I need cement for Nevercan to drive on?
No, you do not need a cement path for Nevercan. It works on bricks, pavers, cement blocks, decomposed granite and other hard surfaces. Nevercan does not do well on dirt, loose gravel or bark chips.
What if I want to cancel Nevercan?
No problem. Just contact us and let us know you want to cancel. We will schedule when to pick up your Nevercan and accessories.
What happens if Nevercan dosen't make it out to the street before the trash man comes by.
If this should happen, we will send a truck to empty your cans. Your service is guaranteed.
What if I want to take my organic can around my yard to pick clippings up?
No problem, just easily push your Nevercan around your card to pick up clippings. When you are done, just push it over to the base station. It is actually easier pushing Nevercan than dragging your current can around your yard.
What if I have a yard gate
No problem. We can install a motorized gate opener. There are a few options here and we will go over this with you during your installation. However, a gate is no obstacle for a Nevercan.
Does nevercan work in the dark.
Yes, Nevercan works in the dark.
How wide of a path does Nevercan need?
Nevercan needs a minimum path width of 30".
Will Nevercan make sharp turns?
Nevercan can manuver very tight turns and pathways. As long as the path has 30" of width, Nevercan will make it.
Will Nevercan take my can out cross my lawn?
Nevercan can cross lawns. However, this is not recommended. A consultant will talk with you about better options for your home.
Can I wash my cans with Nevercan on them.
Sure, washout your cans as often a you like.